Meet Our Team
The folks behind 35+ years of delivering manufacturing software excellence
Jim Convis
President | Product Manager
In 1991, Jim Convis spun off User Solutions from Lotus where he was adapting Lotus 1-2-3 to better serve the manufacturing market. Starting with a series of simple templates (found in Operations Manager, still available today), he found folks wanted to use familiar tools (such as the spreadsheet) as the preferred method to solve common production scheduling issues. For over 30+ years, Jim has tried to listen to what customers were asking for and developing an architecture to support all types of challenges in all sorts of environments. Jim has a BS in Applied Mathematics/Physics from University of Colorado and worked at GM/EDS implementing the first Micro-Processor Cell Controller back in the 80's.
With a vision statement of "Listen and Deliver" you could add 'guaranteed' to complete our philosophy on making you successful.
Jon Frazier
RMDB Chief Architect
Jon, our founding developer and U-M Physics standout (4.0 GPA), has led our platform's evolution for over 30 years. In an industry where high turnover often leaves customers stranded with unfixable code, Jon's presence ensures we can customize your solution quickly and reliably. We don't believe in "rewriting from scratch" or forcing you into painful product migrations—just expert, stable support from the person who wrote the code.
Continuity You Can Count On
Richard James Ensley
Marketing
Richard joined User Solutions as a young lad of 14 or 15 looking to learn about Graphic Design, Marketing and more. Richard and built one of the very first Manufacturing Software Websites, way back in the early 90's! We are so grateful he is still part of US.
Haleem Khan
Development Manager at User Solutions | CEO at Dawloom dawloom.com | Fiverr | LinkedIn | Facebook
Haleem brings over a decade of software development experience and leads the company with expertise in .NET and custom software solutions. His deep technical knowledge combined with business acumen helps drive innovation and deliver high-quality solutions to clients.
Haleem believes in building robust, scalable software that solves real business problems and delivers lasting value to customers.
Mudasir Nadeem
Web Developer
Mudasir Nadeem is a versatile web developer with expertise in front-end and back-end technologies, helping businesses build dynamic, responsive websites. His skills span modern frameworks and technologies that enable seamless user experiences.
Mudasir Nadeem is passionate about creating clean, efficient code and staying current with the latest web development trends and best practices.
Shahid Khan
.NET Senior Developer
Shahid is a highly skilled .NET developer with extensive experience building scalable and high-performance applications for businesses of all sizes.
Shahid believes in writing clean, maintainable code that stands the test of time and delivers exceptional value to clients.
Hamza Khan
.NET Desktop & Mobile Developer
Hamza brings 5+ years of experience in developing desktop and mobile applications using .NET technologies, providing seamless user experiences.
Hamza is dedicated to creating intuitive applications that bridge the gap between powerful functionality and user-friendly design.
Dennis Massey
National Sales Manager (Retired)
Dennis graduated from the University of Arkansas at Fayetteville with a degree in Industrial Management. The first twenty years of his career were in Industrial Engineering and manufacturing management. He learned the needs and requirements of various industries and sectors. The last twenty years of his career have been spent in the manufacturing software industry where he applied many different experiences of solutions for selecting, selling, implementing, training, consulting and using software.
Dennis' primary goal through the years has been to combine professional expertise with industry knowledge to help customers tackle their most pressing issues.
Bob Russell
Senior Developer (Retired)
Bob graduated Summa Cum Laude (with highest honors) from California State University San Francisco after serving four years in the US Navy. For many decades, Bob has been engaged exclusively in the manufacturing industry as buyer, production control manager, material planner, quality control manager, controller, operations manager, vice president of operations, and chief executive officer.
In 1995, Bob started his own business consulting company specializing in advising companies on how to best apply computer systems in their operations as well as developing custom software solutions when necessary.